Instructions are undertaken on the express understanding that instructing solicitors , agents or others supplying instructions to this company are responsible for all fees and disbursements incurred whether on behalf of the clients or otherwise. No distinction or variation to these terms to be implied with regard to any matter whether litigious, non-litigious or the subject of legal aid.
North Court Investigations do not offer refunds unless stated at the outset as a term of our accepting your instructions. Fees are paid upon instruction with the exception of the legal profession when an invoice will be raised once the instruction has been carried out or in exceptional circumstances at complete our discretion.
Once cleared payment has been received you will be deemed to have instructed this office and we agree to carry out your instructions to the best of our ability and to provide you with a written or verbal report detailing the work undertaken and the outcome. We do not give any guarantee of results for work undertaken in the course of surveillance or any other outbound work and will not be held accountable for loss of subject whilst undertaking surveillance.